What Sets Us Apart
What Sets Us Apart
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We feel our teams attitude, experience, and care are the best around and are the basis of your great experience with us. |
Allison Summey
Terri DeLancy
Rhonda Wallace
Sandra Thompson
Amy Moorehead
Robin Hill
Effie Crittenton
Heather Fowler
Jennifer Thompson
Heather Catlin
Amber Allen |
14 - Appointment Coordinator
2 - Appointment Coordinator
26 - Financial Coordinator
22 - Treatment Coordinator
4 - Treatment Coordinator
13 - Dental Assistant
8 - Dental Assistant
3 - Dental Assistant
2 - Dental Assistant
2 - Dental Assistant
3 - Professional Relations |
All team members are courteous, gentle, well trained and consistently attend specialized continuing education courses. Dr. Hershey is certified by the American Board of Orthodontics, and Dr. Heymann is eligible for certification. For your benefit, they personally answer all weekend and evening emergency calls.
- All X-rays are digital and taken in-office
- We use the state-of-the-art self-ligating Damon® system for reduced time in braces and increased comfort
- Invisalign® & InvisalignTeen clear aligners are available
- State-of-the-art sterilization methods are used and systems are monitored weekly by the microbiology labs at UNC
- Written progress reports are given every six months in treatment and verbally at each visit
- Pre-Orthodontic Guidance Program offered at no charge
- All patient records available to you and to referring sources via the Internet, fax or mail
- All dental products related to orthodontic care are provided during treatment
- Retainers are provided at the end of treatment. Follow up visits for the first year to insure retention care are also included.
- Cheerful, relaxing offices available in Chapel Hill and Durham
- Scheduling is available on most school holidays
- Call confirmation program used to confirm appointments the evening prior to appointment
- A computerized appointment reminder is sent 2 days prior via your email
- Our website, www.hersheyandheymann.com, is available to view appointments, insurance and account information and to make payments online
- WiFi access for patient and parent to use along with I-pads that can be checked out while you wait
- Video games, movie theater rooms, guitar hero and other entertainment available in reception areas during visits
- Coffee, tea and snacks available for patients and parents
- $1 given to children who have excellent oral hygiene at each visit
- Patient contests with great prizes
- Office logo T-shirts given at start of treatment
- Celebration of patients’ birthdays
- Mouth guards provided for student athletes
- Connect with us on Facebook for ongoing contests and events
- Annual patient appreciation day which consist of a movie for our patients and their friends
- Flexible financing available according to qualifications
- Third-party financing available through CareCredit or Chase Health Advance
- Office payment plan is interest free and uses automatic draft
- Multiple family member discount available
- Discount for second phase of treatment if a two phase treatment is recommended
- Acceptance of insurance assignment (we do all paperwork for the patient)
- Acceptance of Visa, MasterCard, American Express and Discover
- Discount for payment in full at the start of treatment
Our mission is to provide state-of-the-art orthodontic solutions for our patients in a comfortable, family atmosphere. We are committed to maintaining the highest standards in clinical excellence and customer service. As Chapel Hill and Durham's leading providers of the Invisalign and Damon Systems our treatment options are faster, more comfortable, and more appealing than ever. We think you will be amazed at the difference a beautiful smile will make for you and the people you love. |
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